I will never understand why people think that calling or using a third party, like 1800Flowers, for ordering a flower arrangement will get it there any faster or cheaper than just calling their local florist direct.
I had a customer call me just yesterday for a funeral arrangement one hour before the family was arriving for the visitation, because 1800Flowers couldn't get it filled for her. She probably saved a lot of money by doing that. For one, she didn't have to pay a service charge by calling us direct, or a delivery fee because we deliver to the funeral home for free. And finally, the money is staying in the local economy which is always a good thing.
Check out the The 350 Project if you want to learn more.
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I'm always curious about the route my request takes after I call one of those services. Maybe you can post about what goes on behind the scenes.
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